Making a purchase is very simple. Just look at our on line catalogue, click on the required item and click on “Buy”. After you have finished your selection, click on "Checkout" and you will be asked your email address and password or to register if you are not an existing customer.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping and handling within the Republic of Ireland and Northern Ireland is added at the checkout stage. The cost of this is €10 (12.30 incl VAT) for orders under €100. For all orders over €100 delivery is free.
Orders outside the Republic of Ireland & Northern Ireland please contact Sales@PhysioOnline.ie for shipping charges.
All orders will be processed immediately. Orders are normally despatched within 2 working days and delivery is normally received within 3 days.
Please note that the majority of our orders are dispatched on a 'signed for delivery' basis. Please ensure when placing your order, that you give an address where someone will be able to sign for the parcel.
If your item is not in stock, it we will placed on back order for you. You will always be emailed to give you an estimated dispatch date of your order, at this point you have the option to cancel your order if you would rather not wait.
VAT where applicable is charged at 23%.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us on sales@physioonline.ie. or phone 01 8308266.